Frequently Asked Questions
From allergies to certification and everything in between, find answers to your Jacaranda Inc Company
What’s the best way to use and store soap?
Let’s start with washing. Take your brand new bar and pop it on a soap dish by the sink (or in the shower), run some warm water over your hands. Move your hands over to the dish and pick up the soap and rub your hands around it to create a good lather and place the soap back on the dish. Rub your hands for two minutes, ensuring you get between your fingers and on the backs of your hands as well as your palms. After two minutes, simply rinse the lather under warm water and dry your hands.
Your bar will last way longer if you minimise its time under running water from taps and, especially, power showers. Simply store it on a soap dish, if you have one, or use the side of your bath or basin if not.
Do your soaps & functional bars work with hard/soft water?
We’ve formulated our recipes so they can be sold nationally, and so all our soaps are good for anywhere – hard or soft.
What should I do if I get soap in my eyes or have a reaction to one of your products?
If you accidentally get soap in eyes, simply rinse gently with lukewarm water for 15-20 minutes.
In very rare cases, if skin irritation has occurred; rinse skin with water for 15-20 minutes. If you’re worried about an urgent medical concern
What does natural mean?
We are as transparent on our site as we are on our packaging. We are very proud of all our ingredients being of the highest quality, non-toxic and biodegradable. Our soap doesn’t impact marine life and it’s just as safe to use it to wash in a jungle. Every bar is proper soap (not detergent). No nasties.
Quite simply, we stand by everything we say on the ingredients and safety of our products.
Natural
‘Natural’ has become a misused and misleading word in the beauty industry. To be considered a ‘natural beauty product’ cosmetics and toiletries may contain as little as one percent naturally-grown ingredients and may or may not contain organically-grown ingredients.